1001 Sunvalley Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Amazing! Polite! Hard worker!
Eugenio was an excellent worker! He fixed our fridge compressor. Very polite, will recommend!
Heather M, Pleasant Hill, CA
Maytag Dryer Repair - 5th visit.
This was the 4th or 5th time the the Thermal Fuse has been replaced. Joshua changed it on 07/17 and then again yesterday. He also changed the Heat Element. The dryer has been run once and worked perfectly. In prior instances the dryer ran 1 or 2 cycles and the Thermal Fuse would blow. Josh also checked the timer, thermostat, high limit thermostat and operating unit. If the dryer breaks down again, I request another appointment with AHS and also request that AHS considers replacing the dryer with like kind. The process with my dryer has been going on since June 11th. Several appointments had to be rescheduled. All Sears / AE Appliance technicians have been timely and courteous, however, 3 months for dryer repair is unacceptable. Not enough trouble shooting took place in prior visits. Thanks, Carter C.
Carter C, Danville, CA
met expectations
Arrived during the time window. Solved the problem. Was polite and respectful.
Brad H, Pleasant Hill, CA
Great service
Thank you, professional service and great knowledge. Will not do the repairs
George P, Pleasant Hill, CA
Thomas was courteous and speedy
Thomas did great work. He quickly analyzed what was going on w/ the fridge. Discussed the issue w/ me and asked if I potentially had the missing part. I did not so we ordered it. We scheduled the follow up appt right then and there. When the part was delivered, he was able to install it w/ ease. Thank you Thomas.
C, Concord, CA
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He was quick efficient and knowledgeable
Jane B, Walnut Creek, CA
Great
Kind, knowledgeable, friendly, well dressed and fixed the problem. Called that he was on his way.
Corinne L, Pleasant Hill, CA
Alireza provided excellent service
Alireza provided *excellent* service. He was very patient and explained what he was doing every step of the way.
Paigejudith T, Walnut Creek, CA
Thank you
Thank you for finding the issue snd fixing it. We really appreciate it!
Heather T, Walnut Creek, CA
Great service
Experienced technician! Very quick and knowledgeable! Checked everything was working properly!
Karima R, Alamo, CA
