283 E Airway Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
It was Excellent and I would tell someone to check out Sears before buying anything else.
ROBERT, T, Santa Rosa, CA
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on January 15, 2023
The work was outstanding. The process was burdensome and consumed far more time than necessary particularly securing the permit.
RICHARD, M, ANGWIN, CA
Customer service response - Dear Richard, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on April 17, 2022
Had hvac ducting and Insulation done. All contractors were very professional
RICHARD, R, MODESTO, CA
Customer service response - Dear Richard, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on March 20, 2022
Everything went according to the plan.efficient and professional.if it weren't for a mechanical break down I would have given you a 5.
NORMAN, S, Manteca, CA
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on December 05, 2021
Quick install but my sales rep was mia once his job was done and he did not return my phone call.
DANIEL, B, Roseville, CA
Customer service response - Dear Daniel, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on November 28, 2021
Ignition lockout fault 14
When running on gas it's fine, when running on the heat pump it's fine, transferring from one to the other produces an ignition lockout system fault 14. This has still to be resolved.
Lamb, Martinez, CA
New HVAC issues
Carrier infinity system keeps blowing 3A fuses on heat setting. Carrier tech support response not timely... not happy. Installers did a great job btw
Ashcroft, Brentwood, CA
There is a small cover for the screw that is missing. called rep he sent me to someone else. Left voice mail and email no response.
ERIKA, E, KENSINGTON, CA
Customer service response - Erika, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 21, 2022
Hey did good work but some things weren't that grt missed some calling spots and didn't support the frame on sliding glass door
PENNY, C, STOCKTON, CA
Customer service response - Dear Penny, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on July 03, 2022
There were malfunction issues with our brand new system from the beginning. ( no refrigerant bad coil etc)
RACHEL, R, Sonora, CA
Customer service response - Dear Rachel, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on July 03, 2022
