6001 Duke St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Windows look great. Alot of work completed in just 2 days. Polite workers.
GLENN, W, Haymarket, VA
Customer service response - Dear Glenn, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on October 24, 2021
Ok scheduling and countertop install. Outstanding cabinet refacing and back splash install. Would recommend to friends.
CHERYL, W, Woodbridge, VA
Customer service response - "We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please write back to us HomeServiceReviews@ transformco.com."
Sears Home Services on May 08, 2022
The workmen replaced the wrong window inn1 of the bedrooms although pictures were sent and several representatives were shown the windows to replaced
STEVEN, P, Annandale, VA
Customer service response - Dear Steven, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number
Sears Home Services on August 14, 2022
2 windows were install scuffed with black marks. Window stool was cracked in half and lost 6 inches of viewing space. will not order again.
THERESA, S, Alexandria, VA
Customer service response - Dear Theresa, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on April 03, 2022
It was fine until the end when a unit was changed but Stan did not credit the difference even though I had received different quotes the unit.
KEMAL, C, Arlington, VA
Customer service response - Dear Kemel, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on November 28, 2021
