12000 Fair Oaks Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Best Tech we've ever had
He was great! Very helpful, walked me through the process, showed me what he was doing. Great demeanor, very calm. And he fixed the problem! the best wr've ever had from this company. Promote this man!
Magdalene L, Oakton, VA
new dryer belt
Faramarz installed it in 5 minutes and was out the door, no problems.
Henry M, Fairfax Sta, VA
Refrigerator Repair
Wahidullah quickly located the source of the problem, ordered the replacement part, and explained the follow up process in a most courteous and expert manner. He kept us notified of the part's shipment progress to him, then set up his return visit to replace the part and restore normal function. We would welcome Wahidullah gladly to respond to future repair needs!
Thomas M, Centreville, VA
Wonderful Technician
Mr. Jawid was a wonderful technician who took the time to explain the problem and how to fix it. He was prompt and on time, as well as extremely professional. Overall a wonderful technician!
Sara G, Mclean, VA
Samsung Ice Maker
Quick repair for Samsung ice maker. Seems to be working well.
Victor V, Herndon, VA
Microwave Service
The only issue with Sears is that I have called multiple times to repair the microwave and yet Sears will not replace it.
Carlos P, Burke, VA
Mohammed T Excellent Customer Service
Mohammed was a five star technician. He was very knowledgeable with his diagnosis of the problem and knows the Kenmore Washer very well. His work was excellent. I would recommend him for appliance repair work.
Robert Divine, Vienna, VA
Well done!
Great experience. The technicians are very knowledgeable and performed the job well. Happy!
Fairfax resident, Fairfax, VA
Very professional and knowledgeable
Madjid knew exactly what the problem was, he was very courteous and professional in doing his work.
Marian D, Fairfax, VA
Great service
Mohammad did a great job trouble shooting the issue and fixing it quickly
Virginia G, Vienna, VA
