Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
appointment lookup logoAppointment Lookup
  1. Repair

Microwave not spinning

Common reasons your microwave not spinning

The most common reasons your microwave is not spinning are a bad thermostat, malfunctioning electronic control board or a broken switch.

  • 67%

    67% of the time it's the
    Thermostat

  • 11%

    11% of the time it's the
    Electronic Control Board

  • 8%

    8% of the time it's the
    Switch

  • 14%

    14% of the time it's the
    Something else

  • Schedule your microwave repair now!

    We can help! Our service technicians have repaired over 4M microwaves. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Common microwave repair parts you may need

    Replacing one of these microwave parts may fix your problem.

    Thermostat Replacement

    A faulty thermostat in a microwave can result in various issues, primarily affecting the power supply to the microwave's components. Microwaves are equipped with multiple internal thermostats designed to safeguard users from potential hazards when internal components malfunction. For instance, many microwaves feature a magnetron thermostat, which trips upon detecting excessive current flowing to the magnetron or high temperatures within the microwave cavity. Similarly, another thermostat oversees the temperature of the cooking cavity and trips in the event of elevated temperatures. If any of these thermostats are triggered, the microwave will fail to initiate, and the lights, fans, and display will cease to function. Given that microwaves contain high-voltage transformers and capacitors that can store dangerous levels of electricity even after being unplugged, it is advisable to enlist the expertise of a Sears Home Services professional to inspect and repair the microwave.


    Electronic Control Board Replacement

    If the electronic control board of a microwave malfunctions, it can result in various issues, such as a lack of power or heating, or it may even prevent the microwave from powering off. This is because the control board acts as the central hub of the microwave, overseeing critical functions like controlling the magnetron that heats food, managing cooling fans, illuminating lights, operating the turn-table motor, regulating cooking times and power levels, and displaying information. When the electronic control board malfunctions, it can disrupt communication among numerous components within the microwave. A faulty board might manifest in symptoms like unusual noises such as chattering or clicking, or it may emit a burning odor. Given the potential repercussions on multiple components, it is recommended to engage a Sears Home Services professional to conduct diagnostic tests on the board to determine if replacement is necessary.

    Switch Replacement

    If a switch in a microwave is broken, it can lead to various issues, primarily affecting the power supply to the microwave's components. Microwaves are equipped with several internal thermal switches and interlock switches, which serve to safeguard users in the event of component failure. For instance, door interlock switches prevent the microwave from operating when the door is open, thus preventing exposure to harmful radiation. Additionally, many microwaves are fitted with a magnetron thermal switch that trips upon detecting excessive current or temperature in the magnetron area of the microwave cavity. Another thermal switch oversees the cooking cavity temperature and triggers if it rises to high levels. Should any of these switches malfunction, the microwave may fail to start, and its lights, fans, and display may cease to function. Given that microwaves contain high-voltage components such as transformers and capacitors that can retain dangerous levels of electricity even when unplugged, it is advisable to enlist the expertise of a Sears Home Services professional to inspect the microwave and carry out any necessary repairs.

    What to expect when you experience a microwave not spinning issue

    How to fix the not spinning problem

    Addressing most issues with non-spinning components typically entails replacing the thermostat, electronic control board, or switch. Nevertheless, given the multitude of potential causes, conducting a comprehensive diagnosis is crucial for resolving the problem effectively. An accurate diagnosis is indispensable for determining the extent of the required repair.

    Sears Home Services solutions for a microwave that is not spinning

    If the microwave turntable is not spinning, it could be due to various reasons. To prevent replacing unnecessary parts, we suggest having a Sears Home Services professional conduct diagnostic tests to pinpoint the underlying issue. Our technicians possess extensive experience in diagnosing all kinds of microwave malfunctions.

    What to watch for with a microwave not spinning diagnosis

    Understanding and diagnosing modern appliances without the right knowledge and training can be challenging. If you don't employ proper diagnostic methods, resolving issues with your microwave might involve randomly replacing parts. Over the past decade, appliances have advanced significantly, with many featuring complex electronic components that are hard to assess. Repairing the latest appliance models on your own is becoming more challenging.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Michael C offered an excellent service

    5 stars!!! Michael was quick and knowledgeable! Very accommodating and professional


    Andreina G, Naples, FL

    microwave

    Mark really went over the microwave trying to fix it, this was his second time here for the same problem. August till ? till we get it replaced. we appreciate him for his knowledge of his job. thank you Mark


    H M, Cadiz, OH

    Customer

    Mr. David is very polite and intelligent gentlemen. He came to replace a part on my microwave and he checked the microwave to make sure it was working properly. Mr. David gave me a courtesy call that he will be arriving in 15mins. He arrived on time for the appointment and took care of his job duties. Thanks Mr. David for all the hard work you do at Sears. Keep up all the good work.


    Pamela W, Baltimore, MD

    Repair Microwave Resources

    Homeowner having a microwave malfunction.

    Discover the top causes of microwave malfunctions in 2024 with Sears Home Services.

    7 min readApr. 05Microwave
    Understanding the lifespan of your microwave image

    Several factors can impact how long a microwave lasts.

    7 min readMar. 08Microwave
    7 Reasons Your Cooktop Burner Flame is Too High & How to Fix The Problem Image

    Discover 7 reasons why your cooktop burner flame is too high. Get expert tips and solutions from Sears Home Services.

    6 min readApr. 11Range
    Washer won't fill image

    Troubleshooting tips for a washing machine not filling with water. Check the lid, water supply, hoses, and water inlet screens for potential issues.

    8 min readApr. 11Washer

    Common microwave symptoms to look out for

    • Microwave burning smell
    • Microwave display not working
    • Microwave door not closing
    • Microwave fan not spinning
    • Microwave light not working
    • Microwave no heat
    • Microwave no power
    • Microwave no sound
    • Microwave noisy
    • Microwave not heating
    • Microwave not starting
    • Microwave not turning on
    • Microwave not working
    • Microwave stopped working
    • Microwave will not heat up
    • Microwave won't turn off