4015 Capitola Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thank you Fidel!
Very knowledgeable and friendly technician. Very fast working and skillful. Thank you Fidel!
Maria M, Watsonville, CA
Five-Star Service by Fidel
Fidel is excellent pr for his company! Very considerate, apologized for being a few minutes off schedule (not worth mentioning, given the four-hour window Sears provided), asked good questions & listened to answers, explained the problem clearly & concisely with photos. Also explained why he could not completely fix the problem, what he could in fact do, & provided an estimate for the very expensive repair that might be needed if i wasn't satisfied with what he was able to do for the pretty old freezer. thank you so much for sending him.
ldl, Aptos, CA
Refrigerator
Great customer service. Gabriel answered my questions and concerns I had regarding my refrigerator.
Susana V, Watsonville, CA
Knowledgeable
Fred and his co-worker Adam were very professional yet friendly. They quickly assessed the issue with my oven and presented various options to consider
Marcie D, Santa Cruz, CA
good job
Fidel was pleasant and did a good job. Your email system and phone service organization is a minus 10. Whoever set up the phone and email system did a terrible job The phone and email system is confusing and inefficient. I will not renew my policy due to it.
Charlie S, Aptos, CA
Washer machine
He was very professional and he got the job done.
Isabel J, Watsonville, CA
Fast and Efficient
Fidel was very helpful. He fixed ice machine quickly. Took him 15 minutes at most.
Mike B, Aptos, CA
Job well done
Fidel was on time, performed the repair. Great job. Thank you!
Martin A, Aptos, CA
Very satisfied!
Fidel was great! He quickly discovered the problem with my refrigerator and fixed it. He was professional, friendly and very familiar with my Sears' Kenmore product and how to repair it correctly.
Mark F, Aptos, CA
Teddy solved the problem
He knows how the icemaker works and he got it working again. Thank you, Teddy.
Deborah, La Selva Bch, CA
