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Carrier Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (1,037 reviews)
Excellent customer service
March 30, 2024
Overall rating

Odahir was professional, courteous and very knowledgeable regarding our HVAC maintenance appointment. He took his time with explaining the current condition of our furnaces and compressors. I appreciate his expertise. Thanks.

Sean F, Mckinney, TX

Outstanding
March 29, 2024
Overall rating

Sergio was extremely helpful. He even came back the next morning to fix our heating issue because he didn't want us to suffer in the cold. He's a true asset!

Pranav R, Los Angeles, CA

Great Service
March 29, 2024
Overall rating

Randy was very nice and informative. He explained what he reviewed and gave advice for me maintaining my AC

Kelly L, St Augustine, FL

Preventative maintenance AC
March 29, 2024
Overall rating

The tech arrived during the service window Very friendly welcome and got right to work Service was complete in less than 30 minutes Nice to know that cooling system is ready for the summer

Daniel G, Los Altos, CA

Service Gas furnace
March 25, 2024
Overall rating

Michael was very knowledgeable on explained what the problem was and how he would fix it.

Dwight/moni H, Camden, DE

Wilner is the best!
March 25, 2024
Overall rating

Whenever Sears sends Wilner I know my A/C will be fixed. He is professional and makes sure the job is done right. He is always very nice and works fast.

Amber M, Boca Raton, FL

Air conditioning service
March 22, 2024
Overall rating

Austin V, was on time very polite, he did service on one unit it's ok, the other unit needs service, I call SEAR'S, Austin talk to a SEAR'S representative about repair on the other air condition unit. Thank You SEAR,S 3/22/24

Robert R, Laveen, AZ

Mohammed
March 21, 2024
Overall rating

Mohammed gave excellent service, he was knowledgeable, courteous ,and friendly. Thank you.

Linda M, Georgetown, TX

Great Service
March 20, 2024
Overall rating

Markland's service was perfect. He arrived when he said he would, evaluated the problem efficiently, concluded that my air conditioner could not be repaired (as it was way too old and he couldn't get the part) and ordered a replacement. He was courteous and explained the problem and solution.

Richard K, Nichols Hills, OK

Great spring check up of our HVAC units!
March 20, 2024
Overall rating

Daquan was very thorough checking our 3 heating and AC units! Knowledgeable and pleasant.

Julia S, Charlotte, NC

Average Rating: 4.7/5 (1037 reviews)

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