GE Monogram Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Richard
Richard was so very professional, nice and patient!! He is a true asset to the Sears team.
Lori W, Georgetown, TX
On time and knowledgeable
Good service
Donald D, Cary, NC
Refrigerator Repair
Great job
Timothy G, Woodbridge, VA
Service comments
Chris does an excellent job in a professional and friendly way. I do have a complaint about Sears Service. You send multiple texts about date of service appt. However, not having any idea of time we are stuck waiting all day. Last Monday I waited all day for a tech and none showed; no message all that day nor the day after. The tech knows his daily schedule at 8 AM and could let us know an approximate time or at least a time range.
Richard B, Loveland, OH
Monogram
Marshall is very knowledgeable did an excellent He was on time and professional He was also very friendly and took the time to explain the problem to me
Srinath K, Ypsilanti, MI
Great service
Norman arrived earlier than the scheduled time, but I was notified he was on his way. He was very methodical as he was trying to find out what was the source of the problem. Once he determined the problem, he notified the insurance company of the problem and part needed. He also showed me how to remove and replace the drawers in the refrigerator and addressed the squeaky door hinge. He was very professional and courteous and answered all my questions. Thank you so much, Norman.
Joyce J, Kailua, HI
Exceptional
Kevin once again went above and beyond to fix our appliance. So very appreciated.
Colleen P, Huntingtn Wds, MI
Review
Efficient, helpful, and knowledgeable.
Mike A, Houston, TX
Repair Monogram Refrigerator
I can't thank Jim enough !!! In 3 years he finally fixed the issue that kept coming back !!! So glad he was our technician today !!!!
Mary C, Las Vegas, NV
Don't know what this means
Scot let us know early that he would be coming around noon after 4 service calls. Very nice. He was very personable and did an efficient repair.
Richard B, Loveland, OH